Because you are in good hands with us. We keep healthy living affordable through our reimbursements and Helan advantages. Where we can, we work quickly and via digital channels. Our experts are happy to provide personalised advice when you need it. Enthusiasm and efficiency are what we are all about.

Even when life gets tough, we are here for you. If you are ill or unable to work due to surgery or an accident, we will reimburse your medical expenses and arrange your replacement income with minimal admin, enabling you to focus on getting better.

We are also so much more than a health insurance fund. We also offer you affordable insurance, childcare, maternity care, home care, household help, holiday camps and a Healthcare Shop.

Become a customer or Ask for no-obligation advice

If you incur expenses for medical care at a doctor, physiotherapist or dentist, the statutory health insurance will determine how much you will be reimbursed. We arrange this reimbursement for you. We process your doctor's bills quickly and reimburse you the statutory amount. You can easily track everything yourself on My Helan, your online health insurance fund.

If you become ill or something happens to you and you can't work for a while, or you have just given birth, we will arrange a replacement income or benefit for you. Until you can get back to work. You easily apply for this benefit digitally and you can track your file through My Helan.

We will arrange reimbursements for you that are determined by law. However, those who make the effort to stay healthy and balanced deserve just that little bit more. That's why, as a Helan customer, you get a range of additional advantages and reimbursements on top. Read all about what a health insurance fund reimburses.

Become a customer  or   Ask for no-obligation advice

To take out insurance through a health insurance fund, you must be a customer of that same health insurance fund. If you decide to switch to Helan, you can also transfer your dental and hospitalisation insurance to us. You can do so very easily when you join Helan. Even better, there's no need to worry about any waiting period: it simply expires, so that you remain covered at all times.

Become a customer  or   Get free advice

There's no need to worry: you'll get back everything you're entitled to. When you change health insurance fund, your file is always transferred on the first day of a new quarter. Your previous health insurance fund will continue to pay any reimbursements before that date. From 1 January, April, July or October, all your reimbursements will go through Helan.
If you find any old medical bills after you switch, you can submit these to your previous health insurance fund for up to two years after the date the treatment or service was delivered.

Become a customer  or   Get free advice

Reimbursements through statutory health insurance are largely automatic and are settled immediately as soon as your doctor passes on the consultation details. If the doctor still charges you a portion directly that you get back from another insurance policy, you can easily track how much you will get back and when you can expect reimbursement through My Helan, your online health insurance fund.

Become a customer  or   Ask for no-obligation advice

Not at all. Switching health insurance fund can be very easy, even if you are adding dental or hospital insurance for the first time. Join easily online and we will automatically cancel your previous health insurance.

Need some help with joining or switching? Get free advice, we will be happy to help you arrange everything.

There are some conditions you need to meet before you can switch to another health insurance fund.

• You must have been a customer of your current health insurance fund for at least one year
• You must not have any outstanding bills with your current health insurance fund

Become a customer  or   Get free advice

There is always a statutory transfer date when you change health insurance. This is always the first day of the new quarter, i.e. 1 January, April, July or October. For example, if you join us on 1 February, we will officially take over your file as of 1 April. This enables your previous health insurance fund to complete everything and provide us with a complete file, and your transfer will go smoothly and without a waiting period.

Registration must be completed no later than 12 noon on the fourth of the month preceding the new quarter. For example, if you want to transfer on 1 January, the registration must be in our possession by 4 December at the latest.

Important to know: you can only switch health insurance fund if you have been a customer of your current health insurance fund for more than one year. Switching several times a year is not possible.

Become a customer  or   Ask for no-obligation advice

Even then, switching to Helan is no problem at all! Your overpaid health insurance contributions will be automatically refunded by your current health insurance fund after switching.

If you were already paying the annual contributions for Flemish Social Protection with your current health insurance fund, we will not request those this year; you will pay those premiums next year through Helan Health Insurance Fund.

Are you satisfied with Helan and refer your partner, family member or a friend to us, you will receive a gift voucher worth 30 euros. And for every friend of yours who arranges an introductory meeting with us. Click here to find out all the details.