Skip to main content

Receive a registered email?

Helan Health Insurance uses Digiconnect, the online platform from Connect Solutions, which allows us to send and receive registered emails easily and quickly.

Registered emails.

Registered Email Instead of Registered Letter

A registered email has the same legal evidential value as a registered mail delivery on paper.

Fast and Environmentally Friendly

  • You receive the email immediately in your inbox. It doesn't matter if you're in Belgium or abroad, or if you're surfing from your PC, tablet, or smartphone.
  • No time wasted, you don't have to go to the post office.
  • No postal traffic and less paper consumption.

100% Secure

With Digiconnect by Connect Solutions, your identity information is linked to your name and email address. You can only download the file in the registered email after identifying yourself via your e-ID or Itsme. If you don't download the file, you will receive it by mail after a few days.

Good to Know

Certificates of provided care and the certificate of incapacity for work must not be sent to us via email, not even via registered email. Your health insurance fund is required to process the original documents.

How does it work?

Open email.

Open the email from Connect Solutions in your inbox and click on the link to access the locked attachment.

You can do this with your eID or Itsme on the Digiconnect website. If your first and last name match exactly with those in your health insurance file, you can download the message.

Download the attachment. You can choose whether to print it or save it afterwards.

Send a Registered Email Yourself?

Do you want to send a registered letter to Helan Health Insurance? You can now also do this digitally via the platform Digiconnect by Connect Solutions. It's very practical and cheap: a registered email costs €0.97. For the paper version, you pay at least €5.

Go to www.aangetekende.email and register. You can find Helan Health Insurance via the company number 0411 696 011.

Send a registered email

Become a customer

Word jij graag helemaal Helan? Aansluiten bij Helan Ziekenfonds en extra verzekeringen is makkelijk. Sluit makkelijk online aan, of vraag advies op maat van jouw situatie.

Benefits and reimbursements

If you want to stay healthy and feel your best, you deserve that little bit extra. That’s why we offer a wide range of additional benefits and reimbursements, just for you.

Dentalia Up

Protect your family against the high cost of dental care. Get up to €4000 in reimbursements for your dental care, including braces, crowns, implants and more.

Social Work department

Information, support and advice on care solutions and financial support. You can count on the experts at Helan’s Social Work department.