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Practical questions and answers about your reimbursement payments and dental care.
Treatments that detect and address the onset of dental problems. Receive full reimbursements, right from your first day of coverage.
Need a dental cavity filled? Curative dental care is 50% or 80% reimbursed, depending on your preventive history.
Having dental replacements or treating gum disease? You will be reimbursed 50% or 80% for these treatments, depending on your preventive history.
Would you rather have a consultation? Would you like some assistance buying your insurance products? We're more than happy to help. Schedule an online video chat or an in-person meeting at an office near you.
Are you completely won over? Getting insurance doesn’t have to be a hassle. Simply fill in your details to join Helan Health Insurance Fund or Care Fund immediately. Or get additional policies such as Hospitalia and Dentalia Up.
Does your child need to wear braces? Then compulsory statutory health insurance will pay back some of it. And as a customer of Helan Health Insurance Fund you will get another €1050 back through your member benefit. But even then, the costs can still mount up. With Dentalia Up you can get you up to €2200 extra back for each course of treatment. This helps ensure that even the most expensive braces remain affordable.
So far, Helan's dental insurance
has helped 281,000 mouths
smile radiantly.
Do you have any practical questions about our dental insurance? We've compiled the most frequently asked questions and answers on this page.
All reimbursements are subject to a specified maximum cap. This is a maximum amount you will be reimbursed per type of treatment or per year. We determine the maximum ceiling you are entitled to for your specific dental care by looking at your membership year. Reimbursements are cumulative by type of dental care.
There is no waiting period for preventive care, and in the event of an accident or cancer. There is a waiting period of six months for curative care, and12 months for orthodontics, periodontology, dentures and implants.
The annual caps for preventive and curative dental care are as follows:
Cap per treatment for orthodontics, with start-up before the age of 15:
Cap every two years for dentures, implants and periodontology:
Cap for dental care of cancer patients:
Cap for dental care in the event of an accident:
Yes. If you already have Dentalia Plus or similar insurance, and you switch to Dentalia Up, the waiting period for your dental insurance will be waived. The waiting period will be also waived if you need urgent dental care in the event of an accident or if you get cancer.
Yes. You can only join Dentalia Up if you are also a member of Helan Independent Health Insurance Fund.
Becoming a customer is quick and easy online. Would you prefer to have personal advice? Make an appointment.
That is very easily done on My Helan. Keep a good record of invoices and provide them to us after they have been paid, along with your reimbursement application. We will then ensure that the reimbursement reaches your account quickly.
You can download the membership certificate right away via My Helan.
Exactly how much you pay for dental insurance depends on your age and the number of people in your family. Dental insurance through Helan has an excellent price-quality ratio. View the rates here, conveniently presented in a table.
Dentalia Up is dental insurance with new conditions and additional options. Through this page, you will find a comprehensive comparison between Dentalia Plus and Dentalia Up.
Wondering what exactly Dentalia Up insurance covers?
You can join Dentalia Up up to and including your 64th birthday.
Yes. Dentalia Up provides protection for your whole family: for your child, your partner and you. Every one of you deserves a sparkling smile. As a family insurance policy , it is mandatory to include everyone in your family, unless a family member already has similar insurance.
Not fun if you happen to need urgent dental care just at that moment. That's why Dentalia Up does not apply a waiting period in the event of an accident or a cancer diagnosis . Also, if you go to the dentist preventively, or if you already have similar insurance, the waiting period is waived.
You can stop your insurance at any time with a cancellation notice period of at least one month. The notice period starts on the first day of the month following the date you discontinued your insurance. You can find the standard cancellation form in My Helan. You can send it by registered post to: Boomsesteenweg 5, 2610 Wilrijk. You can also drop off your letter at your nearest Helan office or upload it via our contact form.
Think carefully before you decide to stop your insurance. Dental care is becoming increasingly expensive. Dentalia Up offers comprehensive reimbursements for preventive and curative dental care, orthodontics, dentures and implants, as well as costs related to an accident or cancer. Make an appointment with an adviser if you have questions about your insurance or premium contributions.
Your affiliation with Dentalia Up starts on the first day of the month following the month in which we received the affiliation forms.
Example:
Helan Independent Health Insurance Fund is the insurance agent (n° CDZ 5006c) for ‘MLOZ Insurance’, the VMOB of Independent Health Insurance Funds, (Register of Legal Entities in Brussels, 422.189.629, recognised under no. CDZ 750/01 for branches 2 and 18). View the data sheet and the General Terms and Conditions. Belgian law applies to the insurance contract. The term of the contract is whole life. In the event of any complaint, contact the complaints department of Helan Health Insurance Fund or the insurance ombudsman. For more information about purchasing this/these product(s), please contact Helan Health Insurance Fund. Helan Onafhankelijk ziekenfonds, Boomsesteenweg 5, 2610 Wilrijk, 0411.696.011, RPR Antwerpen, www.helan.be.