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Demand reimbursement of benefit

My Helan Web My Helan App
  • On the homepage, click on ‘Request a reimbursement’.
  • Then choose ‘Reimbursement of a benefit’. Indicate for whom you want to request a reimbursement.
  • Indicate for whom you want to request a reimbursement.
  • Then select ‘Advantages’.
  • Select the advantage for which you want to request a reimbursement (they are listed alphabetically).
  • Confirm your choice.
  • Confirm your choice.
  • Add the invoice date and the amount you paid.
  • You can add multiple payments if necessary.
  • Then upload the document or a photo.
  • This can be a photo or a scanned copy of the completed and signed reimbursement form, or the invoice/bill you received.
  • When you are ready, click on ‘Apply for reimbursement’.
  • Afterwards, you will receive an e-mail confirming your request, and another when the reimbursement has been approved.

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