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Universities of applied sciences and academic universities

Every international student or employee deserves a smooth start to life in Belgium. And that's where Helan can help your educational institution.

  • A single multilingual point of contact
  • Over 20 years of experience with international customers
  • Ready-prepared information about care in Belgium
  • Easy, digital membership of Helan
Tell your students about Helan

A single multilingual point of contact

Each academic university or university of applied sciences is assigned a permanent, multilingual account manager at Helan Independent Health Insurance fund. They are a trusted point of contact who handles international files smoothly and understands the needs of foreign students and employees.

This account manager personally supports the international office in the registration of new students and employees in the manner that is most convenient: on site, by phone, video or e-mail.

The aim is to ensure a rapid, worry-free process of joining the Belgian social insurance system, so that everyone gains immediate access to reimbursements, additional advantages and additional insurance options. This means every stay in Belgium starts with peace of mind.

Practical questions and answers about joining

 

Ready-prepared information about care in Belgium

The Belgian healthcare system is extensive and often complex for newcomers. This is why Helan makes it clear and accessible with ready-prepared information materials for international students and foreign national employees with answers to questions such as:

  • What is the healthcare system like in Belgium?
  • What does social insurance mean?
  • Who should I contact when I am ill?
  • Will I be reimbursed for my expenses at the doctor's or pharmacy?
  • And what additional insurance can I take out?

Everything is explained in understandable language, clearly and in different languages, enabling you to guide your students and employees clearly so they won't be left with questions.

Tell your students or employees about Helan

Would you like to warmly encourage your international students or employees to join Helan? That's great! Joining is easy: provide them with all the information using the link below and we'll arrange your affiliation with Helan Health Insurance Fund, Helan Care Fund or Hospitalia or Dentalia Up additional insurance.

 Provide your students with all the information

 

Practical questions and answers about joining

Yes, anyone who lives or works in Belgium is required to join a Belgian health insurance fund. This is necessary in order to count on financial support in the event of illness, an accident or pregnancy. In some cases, it is even necessary to register with a Belgian health insurance fund when applying for a visa.
The quickest and easiest way is to join digitally (online). If you prefer personal support from your permanent point of contact, we are also happy to assist on site, by video call or over the phone.
Once students or employees have completed their membership form, we will assess the file. As soon as everything is in order, they will receive proof of membership digitally. In some cases, they will need it for their visa application or enrolment at a university of applied sciences or academic university.
Yes, that is certainly the intention. Your account manager will attend at least some student fairs and events, but can certainly be available on request during enrolment weeks or onboarding events.
Our account managers are able to support students in Dutch, French and English. If necessary, we will call on additional language support so everyone feels understood.
Yes. We provide ready-prepared information materials, such as checklists, one-pagers and leaflets explaining how the Belgian healthcare system works, what the benefits of Belgian social insurance are and what assistance is available in the event of illness, pregnancy or an accident. Everything is laid out clearly, in a visually appealing way and in different languages.
Yes, absolutely. We organise tailored information sessions — online or on campus — for HR teams, international offices and students. This helps us work together to ensure a smooth start with everything in place.
They can contact Helan directly via your account manager or our multilingual customer service desk. We assist them step by step, so that you do not need to provide any extra support.

Helan also makes dental and hospital insurance affordable

This also allows international students and employees to have extra protection against unexpected medical expenses.

Why choose Helan?

  • Affordable and accessible insurance
  • Financial security in case of hospitalisation or dental care
  • Fast, transparent reimbursement
  • Clear explanations in understandable language

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