Accident
Have you applied for sickness benefits or submitted medical expenses following an accident at home, at work, during sports or in other circumstances? Then you will receive an accident declaration from your health insurance fund. Make sure to always complete this accident declaration.
What is the purpose of the accident declaration?
In the case of an accident caused by a third party, your health insurance fund has the right to recover the reimbursement of medical expenses and any benefits paid from the insurance company of the person responsible for the accident. Based on the information you provide in the accident declaration, we immediately know which insurer to contact.
If it concerns an accident in a private context, you should also clearly indicate this in the accident declaration. This way, we know right away that no third parties are involved and we can close the file.
Unable to work?
Find out what you need to do to apply for your benefit.
Report an accident
We automatically send you a declaration form if:
- you request reimbursement for medical care resulting from an accident.
- the hospital requests reimbursement for medical care resulting from an accident.
- you apply for replacement income due to incapacity for work following an accident.
You will receive the accident declaration digitally in your inbox in My Helan, or by post.
You can do this most quickly via the digital declaration in the Documents section of My Helan.
Have you completed a paper accident declaration? You can send it to us:
- by uploading it via our web form.
- or by sending it by post to Helan health insurance fund, Boomsesteenweg 5, 2610 Wilrijk.
If the accident was caused by a third party, we can recover any reimbursements and benefits from the insurance company of the person responsible. You don’t need to take any further action.
Good to know
Are you unable to work after an accident and does your incapacity last longer than the guaranteed salary period? Then make sure to report your incapacity for work in time. This way, you are entitled to a replacement income from the compulsory health insurance.
Types of accidents
Private accident
Also report accidents in or around your home to your health insurance fund as soon as possible. We will then check whether it concerns a private accident and take the necessary steps.
Accident on the way to or at work
You are insured against accidents at work or during your commute through your employer. The occupational accident insurer will handle your file.
Traffic accident
Also in the case of a traffic accident, it is best to inform your health insurance fund as soon as possible. This ensures your medical costs are reimbursed and you may be entitled to a benefit.
Accident caused by a third party
Were you involved in an accident caused by a third party? Let us know as soon as possible so we can arrange your medical cost reimbursements and any benefits.
Accident at school or during youth activities
Did your child fall in the playground or during a youth group activity and get injured? Let us know right away.
Sports accident
How reimbursements are handled after a sports accident depends on your situation. As a professional athlete, it is treated as a work accident, while within a sports club the process is different.
Assault and injuries
Are you the victim of aggression? First report it to the police, but also inform your health insurance fund. This way, you may be entitled to reimbursements and benefits.
Medical accident
Have you suffered abnormal damage as a result of a medical treatment, hospitalisation or medical examination? You can request compensation for this medical accident.
