The international team of Helan
Our multilungual point of contact for international profiles and the organisations that support them.
Business or school?
Reach out to our team of account managers via b2b@helan.be or your personal point of contact below.
Expat or international student?
Our team of customer advisors is ready to help you via expats@helan.be or students@helan.be.
Helan also makes dental and hospital insurance affordable
This also allows international students and employees to have extra protection against unexpected medical expenses.
Why choose Helan?
- Affordable and accessible insurance
- Financial security in case of hospitalisation or dental care
- Fast, transparent reimbursement
- Clear explanations in understandable language
International office or HR department?
Would you like to warmly encourage your international students or employees to join Helan? That's great! Joining is easy: provide them with all the information using the link below and we'll arrange your affiliation with Helan Health Insurance Fund, Helan Care Fund or Hospitalia or Dentalia Up additional insurance.
Provide your employees with all the information Provide your students with all the information
Frequently asked questions from internationals
The Belgian healthcare system is part of social insurance, the system that covers residents in the event of illness, unemployment or for retirement. It is funded by the government and by social insurance contributions from employees and the self-employed.
The healthcare funds play a key role in this system. They form the link between you and the government (the National Institute for Health and Disability Insurance - NIHDI) and ensure that you:
- receive reimbursements for medical expenses, such as visits to the doctor or hospital care
- receive financial support for illness or maternity leave.
Yes, everyone who lives or works in Belgium is required by law to join a health insurance fund. This means it is a necessity even for students. However, you are free to choose which health insurance fund suits you best, such as Helan.
The Belgian healthcare system has three levels of cover:
- Statutory health insurance
The compulsory basic insurance for everyone who lives or works in Belgium. This reimburses you for most of your medical expenses, such as visits to the doctor, hospital admissions and medication. You only pay a small amount yourself, the non-reimbursable portion. - Additional advantages
Every health insurance fund, such as Helan, offers additional advantages to keep healthcare affordable, such as reimbursement for glasses, vaccines, sports or mental healthcare. - Extra insurance
Optional insurance for extra peace of mind, such as hospitalisation insurance or dental insurance, which covers high costs or non-reimbursed care.
The statutory health insurance in Belgium reimburses around 60% to 70% of medical expenses, depending on the type of care. The exact amount is determined by the government and is the same for all recognised health insurance funds. The part that you pay yourself is known as 'remgeld' (non-reimbursable portion).
Tip! The additional benefits offered by Helan allow you to get additional reimbursements, such as glasses, contraception or preventative care.
It is easy to join Helan. How you do this depends on your status. Are you an employee, student or self-employed?
- Gather together your documents, such as your national register number, identity card and proof of residence or enrolment.
- Complete the online form on our website or contact us by telephone or email.
- Helan will do the rest – we will support you during the joining process and let you know when your cover starts.
You will always receive personal support in Dutch, French or English.