Pay your invoice to Helan
Discover all the details of your hospital invoice, your contributions and your insurance policy. Choose your payment method and how you receive your invoice.
What contributions do you have to pay?
As a member of Helan Health Insurance Fund, you pay a legally required health insurance contribution. This entitles you to a wide range of services, reimbursements and benefits.
You pay the mandatory annual contribution for the Flemish Social Protection to Helan Care Fund. Thanks to this care premium, people in need of care can benefit from various allowances within the Flemish social protection system.
Are you additionally insured through Helan with hospitalization insurance or dental insurance? These contributions are paid per person, for the entire family.
Pay by direct debit
Make things easy for yourself, choose certainty and pay your Helan invoice by direct debit. With a direct debit, you give us permission to automatically collect the contributions at a fixed time each month.
This method of payment is 100% secure. Moreover, you can be sure that everything is paid on time and correctly.
Pay by bank transfer
At Helan, it is possible to pay your invoice by bank transfer. Always use the structured communication, so you can continue to enjoy all our benefits and services.
If you choose to pay by bank transfer, you will receive an annual invoice for the health insurance contribution and for the care premium for the Flemish Social Protection.
You will receive the invoice for your hospitalization insurance and dental insurance every 3 months.
Payment reminder via SMS or email
If you forget to pay an invoice, we will send you a reminder via SMS or email. You can find out how to recognize whether a payment reminder is trustworthy via the link below.
In case of prolonged non-payment of an invoice, we will send a registered letter by post or a registered email via Digiconnect.
How do you receive your invoice?
You can receive your invoice digitally in your inbox in My Helan. Good for the environment and safe, as we have taken all necessary measures to protect your data.
Of course, you can also receive it via other digital platforms such as Doccle and Zoomit, or the traditional way, on paper by post.
Do you need an overview of your paid contributions?
If you need an overview of your paid contributions for administrative purposes, you can easily download this certificate yourself via My Helan.
Please note that a bank transfer will only be visible after approximately 5 days. A payment via direct debit will appear after 10 days.
Helan Independent Health Insurance Fund is the insurance agent (n° CDZ 5006c) for ‘MLOZ Insurance’, the VMOB of Independent Health Insurance Funds, (Register of Legal Entities in Brussels, 422.189.629, recognised under no. CDZ 750/01 for branches 2 and 18). View the data sheet and the General Terms and Conditions. Belgian law applies to the insurance contract. The term of the contract is whole life. In the event of any complaint, contact the complaints department of Helan Health Insurance Fund or the insurance ombudsman. For more information about purchasing this/these product(s), please contact Helan Health Insurance Fund. Helan Onafhankelijk ziekenfonds, Boomsesteenweg 5, 2610 Wilrijk, 0411.696.011, RPR Antwerpen, www.helan.be.