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Create My Helan account

My Helan

On the login page, scroll down and click on ‘Create an account’.
Enter your customer number or national registration number.

Both numbers can be found on your identification sticker.

Choose a username and password.

Enter your contact details, if necessary.

Activate your account by email or SMS.

If you choose email, you will receive an email with a confirmation link. Click on this link to activate your account.
If you choose SMS, don’t close the screen in order to enter the code you will receive by SMS.
Click on ‘Create an account’.

You can log in at any time with your self-chosen username and password, itsme or a passkey (fingerprint, facial recognition or a secured key).

2 vrouwen

Je bent titularis als:

Je een volwassene bent met een officieel (vervangings-/werkloosheids-)inkomen
Je op eigen naam bent ingeschreven bij je ziekenfonds
Opmerking: één gezin kan dus bestaan uit meerdere titularissen

Je bent persoon ten laste als:

Je minderjarig of student bent (jonger dan 25 jaar)
Je een volwassene bent zonder een officieel (vervangings-/werkloosheids-)inkomen

My Helan, your online health insurance fund

In My Helan, you can easily manage all your health insurance matters online.

Create and manage your account

Create My Helan account

Manage access to your Helan account

Reset your password

View your messages and invoices in your inbox

Track your reimbursements

Demand reimbursement of benefit

Request a reimbursement via Hospitalia

Request a reimbursement via Dentalia

Request a reimbursement via Medicalia

Make an overview of reimbursements

Track your incapacity for work

Attestation of received incapacity allowance

Download a certificate of incapacity for work

Request or download documents

Request travel document(s)

Proof of affiliation to health insurance fund

Attestation of increased allowance

Track your consumptions

Check consumption Dentalia

Check consumption Medicalia