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Third-party payment scheme

With the third-party payment scheme, you only pay your share of the costs to your doctor, dentist, physiotherapist, pharmacist, or other healthcare provider.

What is the third-party payment scheme?

If your healthcare provider applies the third-party payment scheme, you only pay the co-payment. With a non-contracted healthcare provider, an additional fee may be charged.

You do not advance the reimbursement from the health insurance. Your health insurance fund pays that amount directly to the healthcare provider. You therefore do not need to send any treatment certificates to your health insurance fund afterwards to request reimbursement.

Do you already have a global medical record opened with your general practitioner? Check it right away in your file.

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Who is entitled to the third-party payment scheme?

You are always entitled to the third-party payment scheme if you are admitted to the hospital, and in most cases at the pharmacy, provided your file is in order.

  • Since 1 January 2022, the third-party payment scheme is available to everyone, including for outpatient services.
  • The application of the third-party payment scheme is optional for both the patient and the healthcare provider, and therefore not mandatory for either party.
  • The general practitioner is required to apply the third-party payment scheme for patients with an increased allowance, except during home visits.
Globaal Medisch Dossier

Good to know

Fully reimbursed does not always mean completely free. If your doctor is not contracted and therefore does not adhere to the official tariffs, you may have to pay an additional fee out of pocket. Check whether your doctor is contracted.

Benefits and reimbursements

If you want to stay healthy and feel your best, you deserve that little bit extra. That’s why we offer a wide range of additional benefits and reimbursements, just for you.

Dentalia Up

Protect your family against the high cost of dental care. Get up to €4000 in reimbursements for your dental care, including braces, crowns, implants and more.

Social Work department

Information, support and advice on care solutions and financial support. You can count on the experts at Helan’s Social Work department.

Care Fund of Helan Independent Health Insurance

Every year, you’ll receive an invitation to pay the care contribution for the Flemish Social Protection. This contribution helps provide a care budget for people who need extra support.