Questions
Questions
Our chatbot instantly answers 80% of customer questions.
Call us on T. 02 218 22 22
You can usually reach us more quickly before 10am and after 12pm. It’s also less busy on Thursdays and Fridays.
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| Saturday | Closed |
| Sunday | Closed |
Plan an advice appointment
Choose whether you’d like an appointment by video, by phone or at your local office.
Send a message
Fill in the contact form. We’ll get back to you.
Find an office
Find a Helan office or letterbox near you.
Post for Helan
Send your post to: Boomsesteenweg 5, 2610 Wilrijk
Registered email
Thanks to Digiconnect, you can easily send and receive registered emails.
Hire or collect care equipment
Do you need care equipment temporarily, such as a wheelchair or hospital bed? With our hire service, there’s no need to buy it yourself.
How to contact us
Would you like to contact Helan? You can do so in several ways.
- Arrange things quickly and easily online via My Helan or the My Helan app: from requesting benefits to ordering stickers.
- You can also email us via the contact form or give us a call.
- Prefer to make an appointment? That’s possible by phone, at an office or via a video call.
What to do in case of
…a big step, a milestone, or when things aren’t going so well? We’re here to guide you.
Become fully Helan
Convinced by our advantages and additional insurance options? Or would you prefer some no-obligation advice first? We’re happy to answer your questions.