Je browser is niet ondersteund door onze website, gelieve een upgrade te doen van de huidige versie van je browser.

Received a letter about the care contribution? Discover here what the care contribution is and how to arrange it with the Helan Care Fund.

Skip to main content
  • Contact us
  • Become a client
  • My Helan
  • en
    nl fr
To the homepage
  • Our offer
    Health insurance
    • Benefits and reimbursements
    • Payouts
    • Helan care Fund
    Additional insurance
    • Dental insurance Dentalia Up
    • Hospitalisation insurance Hospitalia
    • Hospitalia Continuous Cover insurance policy
    Health insurance for companies, expats and international students
    Household help
    • Housecleaning help with service vouchers
    • Ironing service
    • Practical questions
    • Working as a household helper
    Childcare
    • Daycare Centres
    • Childminders
    • Out-of-school care
    Care and support
    • Maternity care
    • Home care
    • Home nursing
    • Medical transport
    • Financial support
    • Tailored care advice
    Healthcare Shop Summer camps
  • What to do in case of
    What to do in case of
    • Incapacity to work
    • Hospitalisation, illness & accident
    • Dental care
    • Baby on the way
    • On vacation
    • European health insurance card (EHIC)
    Customised information
    • I moved to Belgium
    • I'm a frontier worker
    • I'm a student
    • I'm from Ukraine
  • Contact us
  • Become a client
  • My Helan
  1. < Previous
  1. icon
  2. Contact us

Choose here:

  • Health insurance fund or insurance
  • Household help
  • Care services
  • Childcare
  • Healthcare Shop

Questions

Questions

Submit a doctor’s note
icon
Apply for and track your benefits
icon
Request mutuality stickers
icon
Send a document digitally
icon
Apply for reimbursement
icon
Apply for an EHIC
icon
Hulp over het ziekenfonds of een verzekering

Questions

Prevent phishing
icon
Increased intervention
icon
Reimbursements
icon
Invoices
icon
Benefits
icon
Submit documents
icon
Maternity leave
icon
Patient file
icon
Hire or collect care equipment from Helan Healthcare Shop
icon

Questions

Our chatbot instantly answers 80% of customer questions.

Chat with our chatbot Sam

Telephone Call us on T. 02 218 22 22

You can usually reach us more quickly before 10am and after 12pm. It’s also less busy on Thursdays and Fridays.

Monday
  • 8h30 17h00
Tuesday
  • 8h30 17h00
Wednesday
  • 8h30 17h00
Thursday
  • 8h30 17h00
Friday
  • 8h30 16h30
Saturday Closed
Sunday Closed

Advice appointment by video, phone or in one of our offices Plan an advice appointment

Choose whether you’d like an appointment by video, by phone or at your local office.

Send a message

Fill in the contact form. We’ll get back to you.

Find an office or letterbox near you Find an office

Find a Helan office or letterbox near you.

Post for Helan

Send your post to: Boomsesteenweg 5, 2610 Wilrijk

Registered email

Thanks to Digiconnect, you can easily send and receive registered emails.

Hire or collect care equipment

Do you need care equipment temporarily, such as a wheelchair or hospital bed? With our hire service, there’s no need to buy it yourself.

Zo kan je contact opnemen

Wil je Helan contacteren? Dat kan op verschillende manieren.

  • Regel je zaken snel en eenvoudig digitaal via Mijn Helan of de Mijn Helan-app: van voordelen aanvragen tot kleefzegels bestellen.
  • Je kan ook mailen via het contactformulier of bellen.
  • Liever een afspraak? Dat kan telefonisch, op kantoor of via videogesprek.

 

cover

What to do in case of

…a big step, a milestone, or when things aren’t going so well? We’re here to guide you.

Ziekenhuisopname

Ziekte en ongeval

Orthodontie en tandzorg

Gezinswijziging

Zorg nodig

Wonen, werken en studeren

Veilig op reis

Incapacity for work and benefits

Become fully Helan

Convinced by our advantages and additional insurance options? Or would you prefer some no-obligation advice first? We’re happy to answer your questions. 

How to become a customer?

 

Helan
  • Facebook
  • Instagram
  • LinkedIn
  • TikTok
Become a customer
Our offer
  • Helan Onafhankelijk ziekenfonds
  • Insurances
  • Household Help
  • Zorg en ondersteuning
  • Maternity care
  • Helan Childcare
  • Healthcare shop
  • Mifid
  • Privacy
  • Legal information
  • Subject to supervision by the CDZ
  • Segmentation
  • Cookie settings
Contoso Assistant