A hospital stay
Everyone will face a hospital stay sooner or later. What should you bring? Which costs are covered and how do you submit your reimbursement requests? What about aftercare or rehabilitation? Discover everything on this overview page.
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Before your hospital stay
We understand that a hospital stay can be a significant event. That’s why we aim to keep you well informed and supported throughout the entire process. Below, you’ll find useful information and advice to help you prepare for a hospital stay. Whether it’s practical tips, medical preparations or emotional support, we’re here for you to make sure your hospital stay is as comfortable as possible.
After your hospital stay
The period after a hospital stay is often just as important as the stay itself. Here, we provide comprehensive information and guidance on what to expect after leaving the hospital. Whether it’s following medical instructions, rehabilitation, psychological support or resuming your normal activities, we’re here to guide you on your way to a sustainable recovery and smooth rehabilitation.
Transport to and from the hospital
In some cases, your medical condition may not allow you to travel to and from the hospital on your own. As an alternative, you can use medical transport. This transport can be urgent or non-urgent, depending on your personal situation.
A hospital stay abroad
Are you unexpectedly admitted to a hospital abroad? Or do you have a planned, non-urgent hospital stay abroad? Make sure you are well informed about the required documents and reimbursements, as specific rules apply depending on the country or type of care.
A day admission
With a day admission, you can return home the same day and do not stay overnight in the hospital. This is often the case for minor surgeries or examinations, depending on your situation. Different reimbursement conditions apply for a day admission compared to a multi-day hospital stay.
Specific hospital stays
Not every hospital stay is the same. Below, you’ll find more information about specific hospital stays related to a particular diagnosis or department.
Yes, we’ve thought of that too!
Pre- and aftercare, rooming-in and even support at home while you recover: at Helan, we go the extra mile when it comes to your comfort and protection during a hospital stay. Choose the insurance that suits you best from our 3 plans.