Support services for informal carers
Are you an informal carer for someone close to you? Then some emotional and practical support will probably come in handy. Helan eases your worries with a wide range of services.
Advice from our social services
As an informal carer, you have your hands full and a lot on your mind. But you are not on your own. Would you like to know more about allowances and leave schemes for informal carers? Are you looking for more time for yourself? Do you need help applying for specific benefits?
You can turn to our social workers free of charge for a listening ear, a helping hand and tailored advice. On both an emotional and a practical level.
Emotional support for informal carers
As an informal carer, your first duty is to take good care of yourself. Not only physically, but mentally too. Because resilience is your superpower as an informal carer. Remember that you are never on your own:
Extra help at home through our home care services
Are you an informal carer? Helan is glad to take part of the care off your hands. With practical help from professionals, you keep as much time and energy as possible to simply be there for the person in need of care. Because informal care is about far more than practical help.
To make the most of this support, apply for official recognition as an informal carer through your health insurance fund. Would you like tailored help or advice? Make an appointment with Helan's social workers. Drop into the office near you or book a video call.
With a wide range of services, we lighten your workload as an informal carer. Discover your options.
Care at home
Care at home means extra hands for personal care, administrative tasks and housework. For a long period or just for a short while. You can count on our professional care workers for that.
Household help
Do you need a helping hand around the house? Our well-trained household helpers will be glad to make life easier for you. For ironing, you can also visit our Ironing Shops or Ironing Points near you. As an informal carer, you can apply for authorisation to manage the service vouchers. You do this via Pluxee (Sodexo).
Companion care
Our volunteer companions provide company and support. In familiar surroundings. That is not only practical, it is also enjoyable.
Temporary care options
Take your pick from the many options for temporary care: from short stays and care stays to day or night care.
Home adaptation
How can you live comfortably at home with the best possible quality of life? Our occupational therapists give you tailored advice free of charge.
Personal alarm
A personal alarm turns your house into a safe home. One press of the button and you are in good hands.
Care holidays
Would you like to enjoy a carefree holiday even though you need home nursing, dialysis or other medical care? You can, thanks to the specialist travel organisation Zorgvakanties.
Buying and renting equipment
Are you looking for aids to stay healthy or to recover? At the Helan Healthcare Shop, you can buy and rent medical and healthcare equipment. Quality comes as standard.
Help care for informal carers
Do you know an informal carer? Discover our tips for supporting that superhero.
Everyone who cares for another person, officially recognised as an informal carer or not, deserves a round of applause and a helping hand.
Do you know a carer? Or are you one yourself? Take the test and receive a gift.
Here's where you can get help
The Caregiver Knowledge Centre aims to inform, raise awareness and provide accurate referrals for caregivers. Twice a year, you can attend a gathering for caregivers in your province.
At the Dementia Expertise Centre Flanders, you’ll find plenty of practical information for caregivers of people with dementia. The website omgaanmetdementie.be also offers interactive guidance.
Use socialekaart.be to find your way to respite services, short‑stay options and more.
At Tele Onthaal, a listening ear is only a phone call or chat window away.
Rechtenverkenner.be gives you a comprehensive overview of financial support options, such as allowances and benefits.
Baluchon Alzheimer is a home‑care service that allows caregivers to take a well‑deserved break.
You might also be interested in these topics
As an informal carer, you want to give your loved one the best possible care and support. The more you know about the challenges and possibilities facing the person in need of care, the further you will get together. Here are a few links to read up on.
Getting older in good health and full of energy: that is what we all want. Discover information and tips here to help you feel stronger in life. Without worries. Because there is no age limit on wellbeing and comfort.
Around 100,000 people in Flanders have dementia. But what exactly is dementia? How do you deal with it and how can you best help? Find out here.
In Belgium, one in ten people will experience some form of incontinence sooner or later. What is incontinence? Can it be prevented? And how can it be treated? Read all about it.
Falls are best avoided. But how do you do that? And what help and guidance does Helan offer? Find out on our page about fall prevention.
Reduced mobility? A fall? That does not necessarily mean someone can no longer live independently at home. With these tips from our occupational therapists, you work step by step towards a safe environment. Both indoors and outdoors.
Benefits and reimbursements
Helan supports you with attractive benefits and reimbursements. Here is a selection from our range: