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Medical approval for coeliac disease or dermatitis herpetiformis

If you have coeliac disease (gluten intolerance) or dermatitis herpetiformis, you may be entitled to a reimbursement of 38 euros per month for special food products for home use through the compulsory health insurance. To receive this reimbursement, you must obtain medical approval from the advising physician of your health insurance fund.

Conditions

  • The medical nutrition is exclusively for home use.
  • You suffer from coeliac disease, a gluten intolerance that causes poor absorption of gluten in the intestines, or from dermatitis herpetiformis, a chronic condition related to coeliac disease that affects the skin and the small intestine.

Track the status of your medical approval in My Helan.

Go to My Helan

How does the application work?

Have the application form completed.

Your treating specialist doctor completes the application form for your medical approval.

You submit the original application to the advising physician of the health insurance fund:

  • Helan office in your neighbourhood.
  • Or drop it in a Helan mailbox in your neighbourhood.
  • Or send it by post: Helan ziekenfonds, Medical Service – Boomsesteenweg 5, 2610 Wilrijk.

We process your request (administrative check) and forward it to the advising physician (medical check). This may take up to 3 weeks. Through the My Helan app (mobile) or via My Helan (desktop), you can view the current status of your medical approval at any time.

After the advising physician of the health insurance fund has assessed whether you meet the conditions, you will receive an ‘authorisation’ (approval for reimbursement) or a refusal.

The reimbursement

The allowance amounts to 38 euros per calendar month and is paid on a monthly basis.

Extension of the medical approval

If you need to continue your treatment after 24 months, your treating specialist must submit a request to extend the reimbursement. This ensures that you can continue to rely on this financial support for a longer period.

Benefits and reimbursements

If you want to stay healthy and feel your best, you deserve that little bit extra. That’s why we offer a wide range of additional benefits and reimbursements, just for you.

Dentalia Up

Protect your family against the high cost of dental care. Get up to €4000 in reimbursements for your dental care, including braces, crowns, implants and more.

Social Work department

Information, support and advice on care solutions and financial support. You can count on the experts at Helan’s Social Work department.

Care Fund of Helan Independent Health Insurance

Every year, you’ll receive an invitation to pay the care contribution for the Flemish Social Protection. This contribution helps provide a care budget for people who need extra support.