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Medical approval for enteral nutrition

People who cannot take in food orally may require tube feeding or enteral nutrition. In this case, the nutrition is delivered directly into the stomach or intestines. To receive reimbursement through the compulsory health insurance, you need medical approval.

Conditions

Track the status of your medical approval in My Helan.

Go to My Helan

How does the application work?

Get your documents in order.

Your treating specialist doctor prepares the reimbursement application on paper.

You submit the original application to the advising physician of the health insurance fund:

  • Via the Helan office in your neighbourhood.
  • Or drop it in a Helan mailbox in your neighbourhood.
  • Or send it by post: Helan ziekenfonds, Medical Service – Boomsesteenweg 5, 2610 Wilrijk.

We process your application (administrative check) and forward it to the advising physician (medical check). This may take up to 3 weeks. Through the My Helan app (mobile) or via My Helan (desktop), you can check the current status of your medical approval at any time.

The advising physician of the health insurance fund reviews your application. If he or she approves the reimbursement, you will receive an ‘authorisation’. If your application is refused, we will also inform you of this.

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Good to know

The allowance for enteral nutrition is a flat-rate reimbursement that covers the nutrition, the pump, and the materials. The intervention cannot exceed the actual amounts paid.

The reimbursement

Submit the invoices to Helan to request reimbursement. Attach an adhesive stamp to each document.

  • Drop it in a Helan mailbox in your neighbourhood.
  • Or send it by post: Helan ziekenfonds – Boomsesteenweg 5, 2610 Wilrijk.

Benefits and reimbursements

If you want to stay healthy and feel your best, you deserve that little bit extra. That’s why we offer a wide range of additional benefits and reimbursements, just for you.

Dentalia Up

Protect your family against the high cost of dental care. Get up to €4000 in reimbursements for your dental care, including braces, crowns, implants and more.

Social Work department

Information, support and advice on care solutions and financial support. You can count on the experts at Helan’s Social Work department.

Care Fund of Helan Independent Health Insurance

Every year, you’ll receive an invitation to pay the care contribution for the Flemish Social Protection. This contribution helps provide a care budget for people who need extra support.